Palm Bay Memory Care Reviews
What’s the day-to-day lifestyle really like? How is the food? Will my loved one feel at home and get the care they need?
Hear directly from residents and their families through personal reviews. We’re grateful for everyone who takes the time to share their thoughts.
Reviews
I absolutely love this place! I moved my dad into Palm Bay Memory Care, and it has been a wonderful experience. The community is beautiful, spotless, and feels more like a luxury hotel than a care facility. The staff is extraordinarily kind, caring, and compassionate. They genuinely care about the residents and treat them like family. I visit at least once a week, and every time I walk through the doors, everything is clean, organized, and welcoming. One of my dad’s favorite things is the garden we created outside his courtyard-facing apartment window. He enjoys spending time in the large courtyard, taking walks, and socializing with other residents and staff. There are multiple activities offered every day, family events that allow me to participate, and even resident field trips. How fun is that? I feel truly blessed to have found Palm Bay Memory Care and am so grateful that I was able to reserve a courtyard-facing room for my dad. It has given our family peace of mind knowing he is safe, engaged, and genuinely cared for.
Palm Bay Memory Care was very clean and pleasant to walk through. I especially liked the outdoor area and the cafeteria that looks half like a restaurant and half like a home kitchen. I liked their meal planning and activity calendar. The staff all seemed very nice and the members that I did happen to meet in the hallways seemed very happy, and were very kind.
I’ve had the privilege to experience what it would be like for my father to stay here on a temperate basis. We needed somewhere to place him while we went away on vacation. He enjoyed the activities daily and the interaction with others. The staff are absolutely amazing and we would highly recommend this place for your loved one.
I was very impressed with the overall tour… and the friendliness of the staff the patient room were very well situated. And the coordinated was well informed and helpful with my questions.
During one of the most difficult times in our family’s lives, after the recent loss of my mother, the staff at Palm Bay Memory Care went above and beyond for my father, Mike. From the moment he arrived, they made him feel welcomed, valued, and cared for. Every caregiver, nurse, and staff member treated him with kindness, patience, dignity, and respect. They took the time to get to know him and made sure he felt special every day. Knowing my dad was surrounded by people who genuinely cared brought our family comfort and peace of mind. I am incredibly grateful for the compassion and support they showed not only to my father, but to our entire family during such a challenging time. Thank you to each and every one of you for the care, love, and dedication you gave to Mike. We will never forget it.
Our dad was a resident for several months and excellent care, Unfortunately he has gone to meet Jesus. Facility was clean and no odor. Staff was amazing and worked as a team.
Clean, Great layout of facility, Rooms are large open and sunny, Staff are responsive, attentive and personable. Great Place for my parents to live!
My mother and father entered PBMC about a year and a half ago. It was a tough time for them and for the family, but PBMC made the transition as easy as possible. I've been very happy and totally satisfied with every aspect from sales to care to management to maintenance to the accommodations. It feels more like a "condo" and assisted living then a memory care. It's unique, home-like, very clean and well maintained. The courtyard is very nice. Most importantly, the entire staff is truly loving and caring. From the beginning, Megan made my life easier, and helped with every aspect of moving my parents into PBMC. She even helped by finding me benefits from the VA for my father. There are too many details to mention. The Executive Director, Kimberly, is excellent. She's been such a great help before taking this position and I couldn't be happier that she is the director. The nursing staff is fantastic. Kimberly, Kizzy, Ariel... all of them are extremely competent, kind, patient and strong in what is at times a very difficult and diverse job. The large general staff that do meals, general care, entertain, help with bathing, etc... they are so caring, patient and kind. Diana, ... I feel bad not listing everyone's name but there are so many. I'm so grateful to them all. Like I said, it's a difficult job at times. They amaze me. This also includes the Chef(s) and cooking staff as well as laundry and cleaning staff. Ardean has one of the toughest jobs and she brings the joy. Chris is so helpful and skilled in maintenance. Denise and Patty are great hosts. Linda is doing a great job in Wellness. This was such a difficult and scary thing for me. I love my parents. This situation was not what I wanted to happen but was necessary. PBMC made my parents and my life better. It hasn't been easy per se, but I can rest easy knowing my parents are safe, comfortable, well cared for, and loved in a fun and home-like environment.
During a time of great turmoil for our family as we searched for a safe and appropriate living situation for my Mother, the staff at Palm Bay Memory Care were nothing short of amazing. They helped her quickly feel comfortable in the new environment and helped me to navigate the ins and outs of all the paperwork and preparations we needed to make for move in. We are grateful for the kind, considerate and very caring staff as we navigate this new normal.
Palm Bay Memory Care is a wonderful place for my wife. Th place is very clean, and the staff is wonderful. I want to thank A Place For Mom for working with me and finding this place. I couldn't have done it without your help and support.
Everybody was very kind, attentive, and responsive. My dad had a great stay and it was a positive experience for our family.
we love Palmbay memory care. Was very nervous about putting my stepmom in assisted living. From the start of dealing with Palm memory care the experience was excellent. The staff is amazing. They really do care about their Jobs. My stepmom is very comfortable there which makes the whole experience that much better.
I cannot say enough great sentiments about Palm Bay Memory Care! Starting with Megan, who truly embraces the meaning of a caring human being! From the very beginning of our journey with my Uncle Ken, who is traveling a journey with Dementia, all the way to his acceptance and ability to move in this month, we are blessed! She was able to save our family and reestablish the hope we all needed to truly make him comfortable. His journey hasn’t been easy, especially at the 2 previous Memory Care Centers he resided at. My expectations have been surpassed already! The caring team at PBMC will blow you away! From the front desk attendant, to the amazing nurses, Ariel being one of them, and the leadership team, the Chef, and all the employees, we are so happy! Ariel is caring, helpful, a great communicator, and immediately put me at ease. She, like everyone at PB, really do seem to love their jobs. We visited several times to ensure this was the right match and the fact that every single employee (and residents!) stopped to say hello, introduce themselves, and make us feel comfortable, made a huge difference and is like no other MC center in our county. The Chef made a special meal, spent some time with us, and was obviously engaged with the residents. It is easy to tour and look on the internet, but take it from us, you just “feel” it when you are there! We met the Executive Director, she was kind, very engaging, and wanted to make sure this was the best final home for Ken. The other huge factor in wanting Ken to reside at PB, Megan continued to follow up just to check on us months ago when I first called and inquired, all the way through him moving in. She was there to listen and give referrals and advice when no one else wanted to understand and get to know Ken as a person…not as a patient! Another first for a MC center! I never expected to have a terrible experience when this started over a year and a half ago, but PB is the only place I would want for our family. She even referred me to get his Psych visit and care giver to help with his overall health, while he was in ANOTHER center! The previous center dropped the ball for 5 months and talk about a night and day difference. Additionally, they have engaging programs, I have received follow up calls, he is getting Dr, visits and communicating, Ken is getting settled, and I just know in my heart, they are the best. It is always clean, smells fresh, the residents are genuinely happy (I have met several now!) and everyone is always talking, walking around, and engaging, It is lively, but peaceful. I wanted to take the time to compliment in great appreciation and to help others who are traveling on this same journey. It can devastate, confuse, and test everything…but it doesn’t have to define you. There are caring people who work as a team and really make a difference. Palm Bay Memory Care is the PLACE! So grateful.
Great place
We were moving my mother in law from SC to Florida while we live in NY and needed to find an assisted living facility with memory care near a relative. I contacted A Place for mom and [name removed] was amazing! She set up virtual tours for us and kept in contact every step of the way. Would highly recommend them.
We are so pleased with the care that my aunt is getting here! We don’t live nearby but we are able to see her participating in all the fun events they have for the residents in the videos Palm Bay Memory Care posts on their facebook page. It really is wonderful and gives us a huge amount of peace and comfort knowing that she is having a good time and living her best life, despite her dementia. Thank you so much!!!! We are truly grateful!!
I highly recommend Palm Bay Memory Care. The staff is incredibly caring and engaged, providing exceptional support and attention to residents. Their facilities are safe, cozy, and designed to create a warm and welcoming environment. It’s a wonderful place for loved ones to receive the care they deserve.
I am very pleased with the awesome care my husband receives at Palm Bay Memory Care Center. The staff are very friendly and helpful. I was so nervous when I made the difficult decision to place him in a facility but meeting with the sales director, I instantly felt at ease. She was wonderful helping me through this transition. I am so grateful I found such a caring place for my loved one.
I recently visited my parents for the first time at PBMC. I was already happy with the level of professionalism and assistance given to me and my parents by the sales and directorial staff during the transition process. They went out of their way to help accommodate my parents as well as myself with the managerial process. I was very happy with the nurses which is most important. They were extremely kind, competent and caring. I was also very happy with the nurse assistants and cleaning staff overseeing my parents. The guest hosts were also great as well as the accounting staff. The facility was very clean, and my parent's rooms were well kept. The interior seems less like a memory care or "institution" then other places I visited. It feels more "homely," and is nicely decorated. The courtyard is very nice. I'm very pleased.
I want to express my deep gratitude to all the employees of Palm Bay Memory Care. My husband is a resident of the facility and he is thriving there. I appreciate everyone who has helped with his transition into his new home. Erika has gone above and beyond with her attentiveness to the residents needs. She is a true asset to the facility. I enjoy seeing the photos posted of all the activities he is doing there. He always has a smile on his face. I appreciate every one of you for your work and dedication. This is the place for your loved one to be if you want peace of mind knowing they are well cared for and treated like family. Thank you all!!
Erika was amazing with my husband. She was patient and caring and continually trying to engage him in activities. She also kept me well informed with what was going on with him, which is more than I can say about where he is at now. My husband is young and physically fit and kept climbing the fence to get out. He would still be at Palm Bay Memory Care if they hadn’t required me to pay for one on one care 24 hours a day along with the facility fees.
Erika Stewart is very knowledgeable and caring. She runs the facility with a heart for residents. Coping with a parent who you love, but who is changing physically and mentally can be overwhelming. Erika displays an empathetic ear and practical advice and support.
They couldn’t of been much better and a beautiful place took great care of my mom
I am a friend or relative of a current/past resident My brother was at Palm Bay Memory Care for respite and he liked it there. I would go and visit them and maybe take them out for lunch or something. They were very attentive. Everybody was very good. All the nurses right away answered my questions or whatever. Meghan, she was great. She sold me on the whole idea of just doing the respite and it worked out perfectly. All the staff was nice. They have long hallways and wrap around so they can get around in a circle kind of and then there's a thing in the middle where they can go out in and out as you please. So they could go out and sit at a gazebo or take a walk in the garden, and they're safe to do that. The rooms are very nice. They have movies every night. My brother said most of the time the food was good, but there were days or sometimes he didn't care for it.
Management is spectacular and The caregivers are phenomenal!
My mother has been at Palm Bay memory care for about 3 months. The staff has been excellent and very attentive. They follow up quickly with requests. My mom looks great and I know she is being well cared for.
Amazing Memory Care location with friendly and helpful staff, hosting publi events and tours. Just attending this event I saw so many friendly staff/patient/ family member interactions.
Staff was wonderful getting residents to participate in grandparents day! Entertainer was also great
I visited my Dad today for the first time since Grace took over. I couldn’t believe the amazing changes! Erika, the Executive Director, has stayed in contact from the moment Grace took over but we met her in person for the first time today. She was doing some kind of celebration for the staff but she took time to meet with us and she was so caring and helpful. The staff were all smiling and happy and I could tell they felt appreciated. What a great change! Then there was Thomas, the dining director, Wow! He came to meet with us with a pen and paper and took notes about what Dad likes and doesn’t like. We watched him with some of the residents. He loves them like they are his own grandparents! Living far away has been tough but now that we have met the new team, we are thrilled we made the choice to trust Palm Bay Memory Care with our Dad. Thank you!
My dad is a resident at Palm Bay Memory Care in Palm Bay. We have had such a great experience with this facility from the Executive Director, the Sales Director, the staff and everyone we’ve encountered. They always make us feel so welcome and taken such great care of my father. The facility is very nice and well maintained. They always keep us informed on what’s going with my dad and have gone above and beyond our expectations. I highly recommend Palm Bay Memory Care if you find yourself in the position of having to put a loved one in Memory Care.
Megan the Admissions Director at Palm Bay Memory Care was absolutely amazing with helping with my clients. We were transitioning my clients husband to their memory care. She was so caring and knowledgeable in her role. Megan helped with support on move-in day with a plan that made the wife feel at ease. Megan provided outstanding services and advice working with a crisis situation. I am a nurse and have been working as a consultant since 2018. I highly recommend this community. The care is in place, the staff genuinely cares about the residents and they have a wonderful management team!
We placed my friend in this facility for respite for a month because her caregiver had to have surgery . My friend loved it and they went out of their way to make her welcome and comfortable . It is a beautiful campus that had just changed owners. We received pictures of my friend at many activities she was in. It made her friends happy to see her so happy.
PMC is a very nice place. It’s got wonderful grounds to walk. Mom’s favorite place is the porch. There are at least two activities daily, but should be constructed towards those that can and those who need more help. It took her a long time to find people that would actually talk to her. They were very cliquish and I guess that’s part of the disease. Fortunately she just decided to talk to them until she could speak with them. She has a couple of gripes however. Mom is hearing impaired and the staff will tap gently at the door if at all and open it. We understand the checks are important, As her room and bedroom are one and the same, she would like a change to cover up. I give a hard rap, crack the door and call out, “Mom, you home?” If she doesn’t respond, I open the door wider and call again. Just common courtesy. Our final gripe today is coffee! There has never been a meal that coffee wasn’t served. Now she gets none even for breakfast, it’s asked for but ???