Northgate Park Reviews
What’s the day-to-day lifestyle really like? How is the food? Will my loved one feel at home and get the care they need?
Hear directly from residents and their families through personal reviews. We’re grateful for everyone who takes the time to share their thoughts.
Reviews
Northgate Park was great helping my sister while she stayed there. Unfortunately, she stayed there lass than a year due to her passing from cancer. We would recommend Northgate Park as an excellent facility.
My father has been at Northgate Park since mid December 2025. He was living at another senior facility in Madison, Indiana, when he had a stroke. The place who is living, was not able to give him the level of care he needed so he transferred him to Northgate on the advice of a good friend, Linda Shaw. The last senior living facility he was at was nice, but they didn’t have half of the social events that they do at Northgate. For the first time, my father participated in holiday events, art activities, Social gatherings, Movie nights and something new: chair volleyball! My father receives regular Check-ins from Emily, the move in coordinator and the Wellness Director, Deandra, both of whom have been amazing at helping me navigate my father‘s healthcare needs, socialization and comfort from 2,000 miles away. One amazing perk is that my father’s girlfriend of 30 years gets to come and stay overnight anytime she likes. This has been great in keeping my father‘s spirits up, as she would often stay with him in his home before his move to Northgate, so it was important for us to find a place where she could feel free to visit my father, share meals, and activities. From Connie and Joe at the front desk and Casey, the can-do-anything handyman on campus, along with all of the nurses and other staff members who keep Northgate such a lovely place to live, I’d like to say thank you. Jeannette Elliott
Very impressed with Northgate Park! Staff is fantastic and has done a great job helping my dad get acclimated to his new home. Communication is great and everyone has been friendly, creating a welcoming environment.
We moved my in-laws into Northgate Park a few months ago because my mom lived there in the past and she loved it as well as I loved it. My mother-in-law has passed but they were great and Hospice was great taking care of her. My father-in-law is thriving there still and cannot say enough nice things about it. Peace of mind that he is somewhere he enjoys. Another big bonus, when we moved them in I ran into several people on staff who were there back when my mom lived there. Unheard of in that industry!
my father-in-law LOVES the art classes! I do recommend Northgate Park to others all the time! We feel very fortunate to have found Northgate Park!
The food and service was excellent and priced nicely. I would absolutely recommend this community to others.
I visited this facility We toured Northgate Park. The community overall was great. I liked the area it was in. The staff was fantastic, and their security system for checking in, checking out, and for visitors and guests, made it feel very safe and secure. Everything was also a very open concept. The rooms were a relatively good size, but they didn't have a kitchen. They had a mini fridge and a counter, so it was more just a room with a bedroom and a bathroom. It was very well kept and clean, and everything was styled well. The dining area was very open and very restaurant-style. I got to look at the menu, which was very open, and I enjoyed it. The parking was OK. There wasn't any parking right up against the building. It was just a short walk, but for somebody using a walker or something like that, it might feel like a bit of a walk.
This community is clean brightly lit and friendly. Yes, we would recommend Northgate Park to other families based on the experience so far
The sales manager went out of her way and was very patient during the registration process. She showed us the room and "held" it for us until we're able to get the funds needed. Also, the staff helped acclimate my aunt to her new surroundings and got her involved in activities right away. My aunt loves Northgate Park! I wish she could have done this years ago. Also, Northgate Park is more reasonable that other senior communities in the Cincinnati area.
Emily and Kim are wonderful! They were very welcoming to our mother when she first arrived!!! Everyone here is awesome!!!
I've purposely waited to post a review of Northgate Park...waiting for the "honeymoon phase" to pass. Afterall, everyone is on their best behavior at first. Well, Mom is starting her third month there, and she is happy and thriving. Her apartment is cozy and comfortable, and the whole facility is clean and homey. The staff members--from administration, nursing, maintenance, activities, housekeeping, and dietary--are very caring, great at what they do, and actually seem to enjoy doing it! Their attitude is one of the best things about the whole experience. Everyone who has visited Mom since her move there has commented on how much she has improved. Northgate Park is fantastic!
My mom was welcomed by Northgate Park (NP) in March 2025 & I can't say enough positive things about their community. Emily (NP Welcoming Coordinator) & Kim (NP) have been so kind & they have become part of mom's family. It's heart warming when mom shares her experiences in the may social activities - Wii Bowling, Morning Stretch, Bingo, Whack-It Volleyball, bands playing at NP and many other.
Emily was a big help getting my furniture arranged, my pictures placed, and bookcases filled. EVERYONE here has been very helpful. Also, many thanks to Kim.
When I came to Northgate Park in October of 2024, I was warmly greeted with an infectious smile and hearty welcome by Emily, the move-in coordinator. On that day, she was in character, dressed as Dorothy from the Land of Oz. It didn’t take very long at all before I felt very comfortable and secure. From the start, I was made to feel important—like I mattered in the scope of things. In every facet of the operation of the facility, I have experienced staff who are dedicated to the care and well-being of the residents. Everyone is friendly and attentive to your needs! I tend to be a bit involved with my art and creativity, which keeps me occupied—so now I’m free to pursue whatever inspires me. In the meantime, Martha, Amber, Katie and Kim devote every waking hour to creating and managing various activities that keep the residents as busy as we want to be. And BINGO, three times a week, is a big hit! For the folks in wheelchairs, there are escorts—ever-present and ready to be of service. As difficult as it must be to cater to the tastebuds of over a hundred individuals, Dining Services Director Jacob is to be commended for keeping us well-fed. From the impeccable housekeepers and the extremely talented maintenance workers to the very caring, compassionate nursing staff—high standards abound! And I must give an honorable mention to the wonderful individuals who welcome visitors and manage a myriad of important tasks at the front desk and offices. I felt certain that when I gave up my house of 30 years and my late-model automobile, I had forfeited everything of value in my life. I was very wrong. Although I did relinquish my house, I soon found a home at Northgate Park.
I visited this facility I will move into Northgate Park. I've been there two or three times, and everybody has been friendly and accommodating and answers all your questions. One thing I liked about it was that because I'd lived in this neck of the woods for decades, I'd never even heard of the place. The gal said, "We rarely have any openings. In other words, we don't have to advertise. People go there, and they stay." The staff was very informative. I only had a lunch meal, but it was a hot meal. It was homemade. Two things they have: gluten-free and low salt, so all that is good for elderly people. The other menus have a variety and not just the same old thing. They're remodeling the room, new bathrooms, and everything in them. So, it should be top-notch when I get there.
The staff was outstanding throughout the whole process and take great effort to make everyone feel welcome.
During my search for an assisted living facility, I visited 8 and researched another 4, Northgate was by far the friendliest place. They have activities all day long, every day, with something for everyone. People are brought together for fun and refreshments, to give all a sense of community.
My father always talks about how much the staff check in with him. I am thankful for [name removed] getting him to do things he may not otherwise do. I think the value/money could be better
They took very good care of my mother. All the people on the staff are very friendly and help my mom whenever she needed it. The studio room was big enough for her. It’s was very clean and I highly recommend !!
I visited this facility Northgate Park is a very good facility. The rooms were great. The studio was big with a walk-in shower, a bathroom, and a kitchenette. They had picture windows, and since everything was on the first floor, they also had patios that you could walk out onto. I met with the salesperson and her boss, and I have no complaints about either of them. They did their job. We would have gone there if we could afford it.
I am a friend or relative of a current/past resident There's nothing I don't like about Northgate Park so far. I like everything about it. My mother has friends, she has activities, and she is living in her own little world. She loves it there. The staff is super helpful and very friendly. They text back and they keep me informed on what's going on. The building is very clean, very accessible, and very easy to get around. They have bingo, arts, and horse racing games. They have Catholic services, and they have other religious services. They have rosaries, too. You constantly see residents walking around, talking, playing cards, and visiting. You see a lot of people.
My mom has been living at Northgate Park since this past January and she has been happier than I've seen her in a long time!! They really care about their residents in all aspects of care, physically and emotionally!! The whole staff is involved with the entire operation, health care ,activities suitable for everyone, food service, laundry, cleanliness maintenance of the facility!! They also manage to involve the family of the residents , for ex.they had a lovely dance last night which was beautiful!!! Kudos to the whole staff!!! I would absolutely recommend this facility especially for peace of mind!!!
I visited this facility I went to Northgate Park. I like the positioning of the homes where my mom could go outside if she wanted to. I like all the different activities and things they have. I really like the staff, too. They were super friendly. The building was very clean and very nice. I saw their restaurant-style eating area where they order from a menu, and that was nice. I saw the therapy room. It's a little small, but it's nice. I like the family atmosphere that the place has. The facility seems old, but it looks very nice, and I still like that place.
They were very friendly. They work with you and work through any issues you may have until they are solved. Any issues we had were resolved in a timely manner. I would recommend Northgate Park to others looking.
Recently moved my mom to Northgate Park (4wks ago). Kim and Emily have been very helpful in getting my mom adjusted to her new home. My mom now attends the rosary in the chapel every morning and goes to the social events like bingo and ice cream. They offer so many great activities that get the residents out of their apartment, like scenic bus rides and shopping trips to Walmart and Kroger. All of the aides and nurses have been very friendly and attentive as well. All residents have a life alert necklace and when my mom has needed to press it, the aides are very quick to respond. I have security cameras in my moms apartment because she is a fall risk and she doesn’t always answer my phone calls when I check on her and it has been very comforting to be able to check on my mom 24/7. They are also pet friendly, have washers and dryers at the end of each hall, and an outdoor walking trail. Highly recommend Northgate Park for assisted living. ☺️
My mother Roxanna lived here for many years and made so many friends of staff and residents. You can not find a better more caring staff
Michael & I are very happy with the way Mom has settled in to Northgate Park. She’s very comfortable and enjoys all the activities. It’s clean and the employees are always pleasant.
We Absolutely love Northgate Park...We moved my dad in a couple weeks ago and it has been nothing but Wonderful! All the aids that work here are Amazing and Emily is the Absolute best there is! You are Amazing Emily! Thank you to all the people that work here for helping my dad...You Are Wonderful....Lisa Hollmann Mike Vaccariello daughter ❤️ My dad Loves this place
We have been very happy with the decision of making Northgate Park my Aunts new home. Although at times she thought she was just there for rehab and would be going back to her condo. We can’t thank Emily enough for all her visits and encouraging my Aunt to participate in all the activities. She plays Bingo, goes on the scenic bus rides and enjoys the lunch trips out to various restaurants around town. Having people to share her meals with has helped immensely with her actually eating and building up her strength. The dining room staff are fantastic and take time to get to know everyone. A couple of times she has not felt well and the nurse has been very attentive. Kim has been fantastic. My Aunt actually looks forward to her rides to appointments and conversing with Kim on the way to and from. And a big thank you to Vicki at the front for making all the doctors appointments and transportation. She definitely has a real connection with her aides. They are very attentive and helpful but more than that they seem to enjoy being there and have a genuine concern and connection with her. I can’t leave out Casey for help with the TV and cable set up, hanging some items and fixing a drawer. He is very prompt on addressing any issues. These are just a few of the people we have connected with these past few months but everyone there is very friendly and helpful and she loves the fact they address her by name. She now considers Northgate Park to be her home by her choice and not ours. Thank you to all of the employees at Northgate Park.
What an amazing first day experience. I cannot say enough about Emily oh man she walked us through everything and was at the door waiting to greet us. Working with Kim over a 3-month period to make this happen was nice. This was the best decision that we had made for our mother-in-law. Again these people are the best.
Staff is really friendly. The place is clean and they are always looking to improve. There has been a lot of kitchen staff rotation and a struggle to staff a new director after the prior one retired but I have not seen any issues. Activities are good but not always suited for dementia residents. Senior Nursing staff is great. The newer aids or nurses are not as thorough. The cost has gone up 10% in a year! That does seem merited but there has been inflation.
I would tell them that overall it is a great place to move your loved ones. I'm not too happy with the billing and accounting part.
For my MIL as she only eats 2xs a day. I do her laundry and change her linens. She is persnickity. There have been staffing issues here. Food is not served timely, the activities are excellent. We would absolutely recommend this community to other families, can't imagine a better place for her.
They took very good care of my dad. We were very happy, but we visited all the time so we checked on everything. I feel like my dad's end of life experience was comfortable. They were super helpful and accommodating with Hospice care that we brought in.
Very nice clean place, great caring staff. Very accommodating , my sister lived in there the 7 weeks she got to be there. Met a lot of nice people. Thank you Lots of activities she enjoyed!
Staff is very kind and supportive. Seems like they have had dementia training. The move in went smoothly. Adjustment was quickly and appropriately made for our loved ones level of care and cost. She was referred to the appropriate level of outpatient therapy. Ancillary services such as pharmacy, MD and podiatrist were quickly made. She is really happy and so are we.
My loved one is a current resident at Northgate Park and things have been great for her. Communication with the family is great. I would definitely recommend Northgate Park to others.