Windward Palms Reviews
What’s the day-to-day lifestyle really like? How is the food? Will my loved one feel at home and get the care they need?
Hear directly from residents and their families through personal reviews. We’re grateful for everyone who takes the time to share their thoughts.
Reviews
My Mom is happy here! Loves the activities- front desk and sales people are wonderful too
Activities cater to elderly, and there is not many activities and the always available menu is limited. Food is very tasty overall. Apartment size is a bit small. Staff is very helpful.
My Grandma is happy here and made friends - Thanks especially to Cindy, Evelyn, and Doane
My grandma loves it here. She always tells me how safe and at home she feels. She loves the food says it’s good quality. The staff is amazing everyone is genuine and caring. If you need anything they are there for you. Would recommend it to anyone who needs a place to stay.
Cindy in sales was cheerful and showed us around and introduced us to a couple of residents who seemed happy.- the building was well kept and all the meals are included. They have a shuttle for grocery shopping too- We think this may be a great place for Mom. The search for a right fit has not been the easiest however Cindy helped me feel like my mom would be right at home during this transitional period.
The concierge Evelyne is the best ever.I thank her for helping and making me feel welcomed. She is the best receptionist ever at windward palms.
Great staff and service!
I was living in another community that was bigger and more expensive.. The girl in sales here texted me or called every month. I sent my grandson to go have a look and he said yes you should move. I’m glad I did. It’s better and less expansive too. The food is good the staff is good and the General Manager empathetic and sweet- I am so happy here!
I visited this facility I visited the independent living community of Windward Palms, and I liked it a lot. They are excellent people, and the price was right. They have a chapel for whatever religion you are. I tried the food, and it was good. I was satisfied. The place was clean and smelled good. The residents were clean and friendly, too. They're well-dressed and groomed. The halls were also cleaned, and not like a nursing home where it doesn't smell good. This one was well taken care of. On my tour, the staff members were very friendly and helpful.
Welcoming community. Spoke with several, all claimed to be happy. Director of sales was wonderful. Explained pricing and the community with activities. Not a posh place but nice.
I have found that the staff is professional and capable. Number two I have found that the meal selection which is a very large part of this experience is varied and creative number three. I found that the various activities have been planned and are helpful in nature. Number four I have found that transportation that is offered to the residents to be very helpful and will be all that is necessary with a little proper planning
Five stars all around for Cynthia and all of Grace Management. They set the bar so high in every area of senior living.
Everything is good. It’s wonderful I love it.
Well, I had no experience with what "living facilities" were really all about, and now I'm realizing that an independent living facility is an introduction to what all the other facilities are going to be like as I transcend from independent to assisted to... I can't compare the facility to other facilities, but I can certainly say I want for nothing here, except maybe being able to have a double cheeseburger delivered to my room. Seems this place has a limit of how much food you're allowed to eat. There is a constant flow of people coming in from early in the morning to late in the afternoon. That was something I had to get used to. Now I like it because everybody who comes in is concerned about me, and a lot of them have great personalities. From the people at the front desk, to the maintenance crew, to the management, to the people like Cleone who bend over backwards to make sure I'm comfortable, safe, and am able to live my best life, I couldn't be happier. My only complaint is that you can check out any time you like… but you can never leave. As long as you pay the rent.
i love this place! everyone is so nice and the front desk crew is great!!
Choosing an independent living facility is a big decision, but Windwood Palms became so much more than just a place for my Pops to live—it became his family. He was incredibly happy here, and as his daughter, I finally had true peace of mind. There are a few things that really set this place apart: * Exceptional Staff & Care: The team provided personalized care tailored to his specific needs. The chefs even went out of their way to offer delicious low-sodium meals to keep him healthy. * A Vibrant Community: There was never a shortage of activities, and the other residents truly became his best friends and family. * Affordability: It is a great value for the high level of service and care provided. What moved our family the most, however, was how they handled his recent passing. From the moment he died, the staff and residents became our immediate support system. The Administrator called me almost daily just to check on us and offer help. Beyond that, she helped organize a beautiful Celebration of Life for him at the facility. She took the pressure off and said “all you need to do is show up”. It was a stunning day that allowed his friends there to join our family in honoring him. They are kind, compassionate, and outstanding professionals. I cannot recommend Windwood Palms highly enough. I do believe they hold our seniors’ happiness and safety as their top priority.
I believe the facility shows a distinctive characteristic of personal care toward the residence and the focus on their well-being and mental health.
I was so impressed with my visit, tour, and lunch at Windward Palm, I canceled upcoming tours at three other places. Compared to the five or six that I had considered through the last 2 years this becomes my serious favorite for many reasons. It's small, easy to get around instead of getting lost, & long walks to dinning room. Meal, presentation, & service, above par. apt. all have ceiling fans which i hadn't seen elsewhere, layouts very desirable. Activities can keep me busy. I could go on & on, on a scale of 1 - 10, this lovely facility is 11 !!!!
I placed a disabled retired police officer. He's in room 112 fabulous Everything is great he really likes it there Everyone is so helpful especially the front desk the food is plentiful and he is happy his name is [name removed]
I am a new resident at this wonderful place. This is the place you need to be when you are looking for a home. You get three meals a day (delivered, pick up, or dine in). There are so many activities you can enjoy daily. The staff is so caring and professional and always greet you with a smile. I haven't visited the hair and nail salon yet, but I'm sure they will treat me with a smile. They also have a medical staff and transportation bus. They are right, IT IS HOME.
I like living here. I have made many friends and stay active. It’s a very friendly community
Would recommend to anyone who has a loved one in need of independent living.. They are caring and get things done quickly.. Kitchen has an amazing staff and the food is wonderful… The front is warm and inviting and always greets you with a smile
Best decision I could have made for myself. The staff is welcoming, caring, helpful, and in more ways then one.. The girls in front are amazing and always greet you with a smile.. The kitchen staff does a great job with all our meals we have together in the dining room.. The office staff is so accommodating and friendly.. It honestly feels like home here
Wonderful environment, very social and entertaining. Love how I don't have multiple bills at the end of the month, it's only one including my daily meals in the dining room.. They have wonderful staff as well.. Lavitrice is my favorite server, she's absolutely amazing! Activites with Dan are always a good time whether it be Bingo or having musicians in to sing for us.. Highly Recommend
They are very supportive and other members are great made good friends here. I have a 1 bedroom apartment and it is certainly big enough for me!
Living at Windward Palms has been a true blessing. From the moment I moved in, I felt welcomed and cared for. The staff are incredibly kind, helpful, and genuinely go out of their way to make sure we’re comfortable and happy. They know us by name, check in often, and always greet you with a smile.
Wonderful independent residence. Took my mom by for a tour. This was our 5th tours of places in the area. Cindy was amazing. You can tell she really cares about her residents! Other places just felt like my mom would be a number. Great price range, lots to do and the residents are so nice and welcoming to guests! Highly recommend!
Right at Home Palm Beach loves working with genuine caring people working in the position to help others. Cindy is, and always has been a shining example of a caring and professional partner. We know when referring to Windward Palms our clients are in good hands. Cindy and her team understand the importance of connecting the right partners who can provide the right services at the right time.
The size of the unit is good for them. Of course they would like larger because they are you still living in a house their entire lives so that's understandable. Mom loves the activities she really enjoys bingo. Sometimes they have an art class. I don't recall specifically what like a painting or something what she's enjoyed. They also have horse racing. She also loves that there's a hair salon because she can get her hair done once or twice a week which makes her feel good. It would be nice if they could start a book club or perhaps have like a mobile podiatrist unit to properly trim the toenails as I see that as a challenge with our seniors. Dad really enjoys the fitness center. He wishes there were more equipment to use but he goes almost every morning. I did notice upon my last visit that on the weekends, the laundry room garbage is not being emptied and it's literally piling over. Also, I had put in a maintenance ticket because one of the dryers in the laundry room near my parents really doesn't work well and from what I understand it still wasn't fixed.
I visited this facility I toured Windward Palms. What I liked most was the friendliness of the people and the staff, and the least was the ground. I wasn't impressed with the surrounding grounds of the facility. There was nothing there. They had a library and a gym. The apartment they showed me was very nice, but it wasn't conducive to my moving there.
This is a great place, the food is excellent, Doane is the one of the best maintenance men I have ever met, I couldn’t be happier here. Everyone deserves a raise!!
My mom is staying at this facility and is happy there. She enjoys the food, activities and the other residents. The staff is very friendly and helpful, they are attentive to her needs. We’re happy with the choice we made.
Wow love the environment here. Everyone is so welcoming and the staff is always willing to help out. 10/10
Everything about this place is wonderful. From the staff to the entertainment, there’s never a dull moment at Windward Palms. ❤️❤️
Clean facility. Very open and easy to get around. Staff and residents are friendly.
Their food is sometimes suspect, but with the meals being improved I would recommend this community to other families.
Some will greet you, depending on who is in front, others won't. My Dad enjoys the food very much and looks forward to it, even though he says the chocolate cakes they serve are so tempting but he tries not to eat them too often. He's always watching his waistline. My father has one of the bigger rooms so it's great! He likes all the amenities, the only thing he wishes is that the pool would be heated.
Excellent decision to rent from Winward. The people are very helpful. The restaurant is pretty good. The facilities are fantastic and overall the residents are all pretty friendly. It was a good decision on my part moving here from Texas.
Not everything is perfect. But most residents will say they are happy to be here. Everyone is pleasant. There are numerous activities every day. Bus transportation to and from grocery stores, medical appointments and outings are provided. Three meals a day are provided. Opinions on the quality of food vary as much as the clientele and their backgrounds. I think it’s pretty good and sometimes very good. I sometimes have a yen for my own cooking and have added a small oven to my apartment. The apartments vary in size and location. They have kitchenettes so you can fix your own meals or snacks. Some have balconies. I have a one bedroom with a balcony. The negative would be the unapproachable attitude of the staff. However, they do get the job done. I’ve made some really good friends and I am happy to be here. I liked the atmosphere the first time I walked in the door.
Im probably the youngest one here, I don't attend activities, I basically just go and eat 3 meals. And go in my room. Cost is good. Meals are ok. Always something to do
Fantastic facility well-maintained great environment
The community is really nice, my father enjoys being there. We've had a couple of hiccups with admin services but they have been receptive to resolving our problems.
Well stocked with plenty of Love.
I recently moved a family member in here and found the place to be clean, affordable and the staff very friendly. My dad loved his ground floor apartment and the food has been good- maybe they straightened some things out since folks seem to be happy. I think it's what you make of it but for the price its great and I would choose it again.
I was extremely pleased by the quality and cleanlinessof this operation. The amenities and functions available were impressive. It also helped immensely that the administration provided and the tour of the premises were conducted by a consummate professional
I recently moved my 92 year old dad here. After so many visit around town we settled on a ground floor one bedroom. The price was so affordable and the facility clean and friendly. He loves his apartment and the staff and the food is pretty good! Most of all they are responsive and willing to jump through hoops for the seniors living there. I am happy.
This was for a relative & they are happy with the community & amenities. Had no issues, and everything went smoothly.