The Summit of Germantown Reviews
What’s the day-to-day lifestyle really like? How is the food? Will my loved one feel at home and get the care they need?
Hear directly from residents and their families through personal reviews. We’re grateful for everyone who takes the time to share their thoughts.
Reviews
Great facility…wonderful staff. My sibling and I are so pleased that our parents are happy with Summit team, the building design, and the amenities.
I love all of the lady's that help out my mom. [name removed] and [name removed] stand out.
⭐⭐⭐⭐⭐ We sincerely appreciate the team at The Summit of Germantown for making our family member’s transition into Memory Care as positive and comfortable as possible. A special thank you to Stephanie in Sales for her transparency and support, Lacresha in Nursing for her attentiveness, and Clarisa, Memory Care Director, along with the entire Memory Care team, for taking the time to interact with her, recognize her strengths, and help her feel safe and welcomed. The team makes our family feel welcomed, informed, and truly part of the care team. She enjoys her space and the friendships she is making, which means so much to us. We appreciate the compassion and dedication of the Memory Care team. We recommend The Summit of Germantown and appreciate their continued communication and commitment to keeping our family informed if anything changes. We also believe in giving honest, ongoing feedback. If our experience changes, we will update our review accordingly so other families can make informed decisions about their loved one’s care.👍🏾⭐️⭐️⭐️⭐️
So dedicated to their residents
I liked it so much, I moved in. The staff is great, the food is delicious. I have not had a chance to partake in the activities as I have so much to do to get my house on the market. My apartment is very spacious.
I visited this facility The Summit of Germantown was a very nice facility, very clean, nicely decorated, had a nice staff, and the food looked very good. The physical condition of the property was very nice. The facility was very well maintained, and the overall atmosphere was a very welcoming and inviting environment.
It really feels like Home no joke. The Summit of Germantown is the right place for me.
They checked off all the boxes on what I was looking for in an assistant living for my mom. The place felt warm and inviting and I could see my mom enjoying living there.
The nurses are great. The food is great bc my mom is finally eating 3 meals a day. I believe it is the best affordable care for memory care. Very very happy with her there. I don't have to worry about her at all.
From the moment we arrived, The Summit at Germantown welcomed us with big smiles and even bigger hugs. The building is absolutely stunning and immaculate, but the staff and caregivers are even more beautiful. And beyond that, it’s easy to see that the residents are happy, well taken care of, and immensely loved. This place doesn’t just feel like home, it is home. HIGHLY RECOMMEND 👏🏽🖤
So happy that we moved my folks into the Summit!! Wonderful, caring and friendly staff. Beautiful facility with lots of on-site activities. The staff is second-to-none, and really work hard to make it feel like home for the residents. Offering Independent Living, Assisted Living, and Memory Care make aging-in-place very easy and convient for the family!! Highly recommend the Summit of Germantown!!!
Friendly and engaging staff (facility, administration, RNs, etc) who are compassionate about their residents. Clean and safe facility. Really thankful we moved our senior family members to The Summit of Germantown. Highly recommend their independent living, assisted living, and memory care units. It's the perfect place to age in place!
Wonderful, caring staff who go the extra mile to make sure the residents are taken care of. Apartments are very modern, spacious and well kept.
Managed by professionals, super clean, reliable response team, very good food. Interaction with the customers.
They were very helpful and informative. The building was modern. The eating arrangements and food selection were good.
I visited this facility I visited The Summit of Germantown. It was a wonderful experience. The place was beautiful. We loved all the amenities. The staff was very nice, and she answered all our questions. The one we looked at was a one-bedroom, and it was nice. It would have been adequate for my mother's needs. They showed us the gym, the swimming pool, where they have exercise with an instructor, the cafeteria, some of the rooms where they play games, the library, and things of that nature.
The Summit of Germantown is a stellar facility, and Whitney in particular is a Godsend to our family!
Easy process, all were very helpful in the transition. Great place for seniors that are independent and do not require assistance.
They are awesome. The updated facility is very nice and spacious. The staff is very personable.
Having worked in senior living I knew what to look for, and Summit of Germantown was exactly what I was looking for. I have been here for a little over a month and have not been disapointed. The residents are very welcoming, the staff are all friendly and supportive, and there are many activities (something for every one) and best of all I can have my dog with me.
For those of you reading this review, i can assume you are attempting to find the best quality facility with a reasonable price for someone you love. I found the perfect fit with The Summit of Germantown. My mother has lived in the Memory Care unit since her fall in May 2025. I am THRILLED with the level of care she receives, but what sets them apart is the staff! There was no pressure by the sales team. I was presented with clear pricing and the level of care she requires. They patiently walked me through this confusing and overwhelming process, even while I was looking at other facilities. When I visit my Mom these days, I am greeted by Nurses and caregivers that I have had the pleasure of getting to know. It is truly a blessing to partner with such capable team! I pray your search turns out as successful as ours has!! Thank you Summit team!!!
I rate each category a 5. Everyone is so friendly and helpful. I definitely would recommend The Summit to anyone. Yes, we would recommend The Summit of Germantown to other families based on the experience so far.
My mom has been living here for several months now and loves it. The staff is so amazing and sweet. They have lots of activities and the residents are all just great loving people. It's such a family feeling there. When my mom was in the hospital the staff even called me to check on her. It's a beautiful property with tons of amenities. When my husband and I retire we want to move in!
We rate The Summit a very strong 5! We have been pleased beyond description with virtually every aspect of our experience here! We are very thankful to [name removed]for guiding us here. When either I or my wife becomes deceased or incapacitated, we might need to contact APFM for nursing home references. Don't know when that might happen, but we hope it will be several years from now.
I was invited to the recent “pig roast” by a resident family member and the food was phenomenal! The facility is like a 5 star resort and my family member is very happy living there. The staff was very friendly and considerate. All of the residents are so delightful and fun. When I am ready to downsize and just take life a little bit easier, this is the place for me!
Staff was great touring the property and getting everything set for moving in. The staff has been friendly and professional. One thing that would have been helpful is a booklet letting the resident know meal times and procedure for filling out menus, activities and how to sign up for them, how housekeeping works, etc so resident can refer back to it as needed.
I moved my loved one into this facility in July 2025 and I couldn’t be more pleased! I LOVE THIS PLACE! Not only is it clean and beautiful, it is safe and full of people who CARE! From marketing to the concierge, maintenance, kitchen, activities, or housekeeping teams, I have never come across any employee who made us feel they weren’t happy to be there and help in any way they can. Our loved one was extremely hesitant to move to a retirement community but he is SO HAPPY HERE! He was willing to give it a try thanks to the month to month contract rather than being tied to an annual contract. He is in Independent Living and has really come out of his shell. That warms my heart and gives me comfort I can’t describe! The food is fantastic and the community is fun, inclusive, and safe! I don’t worry about him because I am so comfortable with where he is! I HIGHLY RECOMMEND THE SUMMIT OF GERMANTOWN!!! Call them directly!
Everyone was so pleasant
Great place to live. Grounds are beautiful. Please are friendly. Lots to do Food is good
Extremely friendly and accommodating staff. They treat residents like their own family.
My mom lives here and the place is nice, clean, and well-managed. I toured a lot of assisted living places, and this was not only the best experience, but also one of the most affordable. Every person on staff is so kind and patient, and mom loves that there are lots of social opportunities. She’s been happier there than she was at my house, and it’s nice to hear her talk about making new friends.
The facility is clean, it's really nice inside, the staff is kind and welcoming, and they have a ton of events like live weekly music for residents. my mom lives there now, and I feel really confident in their care.
My family and I are pleased with the staff at the Summit of Germantown. Moreover, the care rendered in the Memory Care Unit. Under the direction of the Memory Care Director; my mother is thriving during a difficult period of her life. The Director of Wellness and the Director of Nursing have been a GOD send to my mother.
Great location, secure, very nicely decorated. It's very large in scale and feels elegant in the common areas.
It's a wonderful place. My mom loves it and everyone is helpful and nice. It's definitely a 5 plus the cost is great for what she gets.
My sister moved to The Summit of Germantown three months ago. I have had overnight visits with her there twice. I cannot say enough good things about this facility. Besides the beautiful interior and exterior of the Summit, the staff is super friendly and caring to their residents. Though I was concerned about my sister living alone after her husband of 62 years passed away, I have seen her thriving in her new home at the Summit. There are so many activities and opportunities for her there as well as many new friends and a wonderful staff . Totally pleased with what I have seen there.
I enjoy living here--great place, great people!
It's a lovely place and great to live at!
I think the sales person (she is no longer there) was very pushy and said things to get me to sign. She was put in assisted living but at her first review, the staff put her in memory care. There was no meeting beforehand with me and not a very satisfactory explanation to me as to the reason why. I did not get to see any paperwork. While in assisted living, she had an incident where she got too hot while I was drying her hair and passed out. The emergency medical watch she had on was not working and I had to go out in the hall and scream for assistance and it took a while for the ambulance to come. It was on a Saturday and staff didn't seem to know what to do but they had her record which said DNR so they weren't going to do anything! I kept calling Faye's name and hitting her and she came around. At first in assisted living, Faye stayed in her room in the bed. I don't think they had much going on or it was early in the morning for [name removed]. When she moved down to memory care, the residents sat around in the big activity area a lot. There was a price change too which was another reason I moved [name removed]out.
5 on all. We are in independent living so quality of care is from what I have heard. We are very satisfied with being here.
Staff is amazing, very friendly. Food is wonderful and plentiful. Plenty of activities, one or two should be to your liking. Nice equipment room and pool.
From the initial contact, through the tours, and the move-in, the process was seamless. The resources that helped at each stage were second to none! The moving coordinator was instrumental in making sure we only brought the items that would fit into the apartment.
Working with the Summit of Germantown has been so easy. I am so glad I made the decision to move my mother to the Summit. The staff is wonderful. My mother enjoys the food that is prepared daily. And she has plenty of activities to keep her busy if she likes.
I have had good experience with staff, meals, and activities. My apartment is comfortable and convenient. I have made many new friends in a short time. I feel the value for price is excellent. The overall feel of the facilities is welcoming and attractive. I am recommending the Summit to my friends.
I visited this facility I toured The Summit of Germantown. The community was nice. They had a nice little courtyard and an area for the dogs to play. It looked safe. They had a fence around it with an automatic gate. However, I was a little upset. The sales agent or whoever she was that does the bookings had double-booked herself, and I sat and waited for her for two hours. I felt I got pushed off onto somebody else who didn't know what she was doing. The rooms were nice. They had a very large kitchen, which is larger than the kitchen I have now at home, which is good. The bedrooms were fine. The bathroom was large, but the living rooms were a little on the small side. However, it looked like it was well-maintained.
What we like the most about The Summit is the location and the cleanliness and yes, we would recommend this community to other families.
the Summit was head and shoulders above the other 9 places I researched. They are under new mgt and are offering several incentives to move in. These incentives may disappear when they attract more residents.
We have no complaints. Everyone is super nice and my mom loves it. They are fixing to start auto draft for her billing. It was the nicest place for an affordable price for her.
All the staff have been friendly and accommodating The only issue my MIL has is with the food. Otherwise a great place. The staff at A Place for Mom were helpful and instrumental in aiding us to choose this place.
We have learned more details the longer we are there: I.e food/dining times, schedule is different on some days. … but we entered quickly and maybe missed a few details… we love the people who live there and work there! My aunt lives there and keeps saying..” it’s like a dream!”
The summit of Germantown delivers on their promises! Great food, the best employees, and wonderful service! We moved here 2 months and we couldn’t be happier . Talk to Lorrie. She’s great!
Everyone from staff to guest is very friendly and warm and welcoming. We were very pleased with the entire experience and way things were conducted. I would recommend to anyone. My father really enjoyed his time here. The staff was very genuine.
I am a friend or relative of a current/past resident My wife's cousin is now at The Summit of Germantown. She has been there for a week now. It's excellent. It couldn't be better. I like the beautiful wide hallways. It's easygoing and secure. Excellent staff. My wife's cousin's room is adequate and essentially brand new. It's a bedroom, a kitchen, and a little living room. It's very nice. The dining area is very nice, too. My wife's cousin is happy with the food. The places we visited were very impressive. But it came down to a financial decision, and that's why we chose The Summit of Germantown. They're accommodating.
We haven't tried every amenity yet, but we are so happy to have a great place for dad. He's well fed and well cared for. It's a beautiful place and everyone has been very kind and helpful. Dinner service is a little slow but hopefully it's just staffing and they can work on that. He's been there 2 months now and I am at ease knowing he's so close and easy to visit and he's got everything needs for daily life.
My wife and I enjoy living at Brightmore of East Memphis. With the monthly event calendar we have lots to select from. Ie; taking a shuttle to Walmart, to Target, to Walgreens, to Kroger, and etc. There are different kinds of musical groups that preform for us, and they are great! Do you like Bingo, learn to paint and other classes. Brightmore of East Memphis has them. With the price you pay, all is covered. Ie; your house keeping, maintenance, 1 meal per day, and much more. The staff at Brightmore of East Memphis is Top Notch.
Beautiful bright new facility with kind & attentive staff in the independent side (no experience with assisted or memory care). Pros: staff, food quality, amenities, cable & WiFi included, fully gated facility & parking lot, visitor suite for family rental, screened porches. Cons: 3 meals/day not included in rent ($500 dining credit in rent only covers about 2.5 weeks), no grab bars in independent living although they will install if resident purchases them, no medical alert/assistance buttons or pendants in independent living, no medical staff in independent living. The pros FAR outweighed the cons for us & Mom is incredibly happy here so far. We just bought grab bars for installation & medical alert pendant for peace of mind. If those were included it would be nearly perfect!
Lee Ann Harris is the person who has been helping me with my mom in finding a perfect place to live. She has gone above and beyond her job description providing me with information and returning calls even on weekends. She has been a pleasure to work with.
We had a positive experience with needing to make a quick decision for a move. Lee Anne Harris was very helpful, approachable, and flexible with working with us when things were new for us. The facility itself is very nice, bright, and welcoming.
My cousin is really enjoying Brightmore. It's a beautiful place to stay and the staff is wonderful. The facility is in a great location and before choosing Brightmore, I heard many good things from other people about them!
Friendly staff, bright cheery place, great customer service. I received great care and information from Lee Ann Harris. She is knowledgeable and professional and always on hand to help. I appreciate her helping me through the moving process.
Review: LeeAnn Harris is undoubtedly a gem among sales representatives. Her professionalism and charisma transformed what could have been a routine personal tour into an extraordinary experience. From the moment LeeAnn greeted us with her warm smile and engaging demeanor, we knew we were in capable hands. LeeAnn's knowledge of the property and attention to detail were remarkable. She effortlessly answered all our questions, providing valuable insights and guidance throughout the tour. Her passion for the property was evident in the way she highlighted its features and showcased its potential, leaving us thoroughly impressed. What truly sets LeeAnn apart is her genuine care for her clients. She took the time to understand our needs and preferences, ensuring that the tour was tailored to suit our interests. Her patience and willingness to go above and beyond to meet our expectations were truly commendable. LeeAnn's communication skills are exceptional, as she kept us informed every step of the way and maintained a seamless flow of dialogue. Her professionalism, combined with her friendly approach, created a welcoming atmosphere that made us feel comfortable and confident in our decision-making process. Overall, LeeAnn Harris is a sales representative of the highest caliber. Her dedication, expertise, and personable nature make her an invaluable asset to any prospective buyer. We are grateful for the outstanding service she provided during our personal tour and would highly recommend her to anyone seeking a top-notch real estate experience. Thank you, LeeAnn, for exceeding our expectations and making our tour truly unforgettable.
Anthony & I want to express our sincere gratitude to Lee Ann Harris for your assistance in providing us with great service and valuable information needed for my brother. We appreciate your expertise & knowledge which you so freely shared with us about senior living at Brightmore. We'll gladly share this experience with others. Thanks again for your assistance.
Lee Ann Harris was so welcoming & thoughtful during our search for a new facility for my mother. The new facility with such peaceful park-like outdoor spaces is beautiful, but Lee Ann really made Mom feel at home. She’s so excited to move in!
Visited yesterday w/ friend for tour of memory unit. Our tour was done by Lee Anne Harris, who was professional & very sensitive to my friend’s concerns. She gave us detailed information about the activities, schedules, medical care, amenities available. Her knowledge of patients’ needs and warmth indicates her value to as a staff member in this beautiful facility.
Lee Anne Harris has gone above and beyond to help our family during this transition. Her empathy and understanding about different stages of life shows from the minute you meet her. We could not have done this without her! She is true to her word and a joy to be around. Two days before the move-in was also made incredibly easy by Lorre! She helped make our transition so smooth and was so thoughtful and just what we needed.. Brian has been there to meet their every every need and treats my parents with such kindness. Now that my parents have been there for a few days I believe everyone is special there from the front desk staff to behind the scenes. We could not be happier.
Professional and caring staff. Well designed and clean .