Augustine Landing Reviews
What’s the day-to-day lifestyle really like? How is the food? Will my loved one feel at home and get the care they need?
Hear directly from residents and their families through personal reviews. We’re grateful for everyone who takes the time to share their thoughts.
Reviews
Kind, friendly, helpful staff and residents! Convenient to local services. Fast response to questions and requests. Facility is clean and kept in good repair. After my first week here, I feel that my adjustment is moving smoothly mainly because of good management , good people, and pleasant, attractive surroundings.
Augustine Landing has been wonderful for my mom. Holly Burch, the Sales Director, walked us through the move-in paperwork and was helpful and responsive from the first call. The apartment was coming along beautifully, with new flooring going in, and my mom was excited to move in. It's a relief knowing she's in a place that feels welcoming and well run. I would recommend Augustine Landing to any family looking for independent living in Jacksonville.
I was looking for independent living that would provide meals and transportation for my 80 year old brother and his wife. The facility was clean, the staff was very friendly, professional, and answered all our questions. We even had both lunch and dinner there and the food was excellent! It also fell within their income limits and we are excited about moving in.
Beautiful and friendly place. My mother loved it and is looking forward to moving in . Holly was very pleasant and answered all our questions, very professional.
We are very happy with Augustine Landing. My parents are happy and they have been great for them.
This place is so amazing and loving. Anne the director is very professional and protective of her residents and cares so very much. Aden the maintenance guy takes ownership in his work. I’ve watched the employees of this place with their love for the residents. Pedro drives the residents around and cares so much too! Everyone who works for this company has passion for the residents. Helen a house keeper loves her residents too! What a blessed place to have your loved ones taken care of!!!
This was an answer to my prayer to the great king Jesus my savior and great God the only true Way to the Father that made us and created us in His Image : I was on Gods house for 32 years and a widow of 40 years the responsibility was too great with everything breaking , and no one to fix things for me . Went to many places that where way too expensive I could not effort it The Lord allowed me to fiend Augustine landing that was such a miracle that only he could fiend . He knows what’s best for His children’s and does much more than we could ever think or expect. The staff here is so great , the people are kind , gentle loving it’s a family it’s my home now I meet so many wonderful people that love each other . We get fresh flowers for free from a florist the have food 3 times a days the rooms are clean every time wen we need something done you go back to your place and it’s done You get to meet people from all over the world it’s seems to me so🥳 the therapy is on the same building They have a bus that takes you to the doctor wen you need it they have many activities I could on I could go and on and on. Everyoneveryone should live here. Viviane mau
I moved my brother into Augustine Landing several weeks ago and he is very pleased with the whole environment. Jason, Holly, Valerie and the whole administration made everything so seamless and welcoming. My brother loves the food (there are so many choices), his apartment (newly renovated), the residents he’s met, the fenced dog park and the location in Jacksonville. I couldn’t be more satisfied with my decision to move my brother from his own house in SC to his beautiful apartment at Augustine Landing. Highly recommend this desirable community!
Augustine Landing has been a welcoming, fun, and safe place for my mom to live. She enjoyed the food, the tight knit community, and the activities, especially dancing at happy hour! I highly recommend for independent living!!
Augustine Landing is very nice, it has a welcoming home -like feel! The staff seem lovely! Very neat and clean, appears to have very convenient set up for the tenants. Looking forward to helping our father transition to assisted living with a new family at Augustine Landing!
The facility is fantastic. [Name Removed] are friendly, professional, helpful, they really want me to be able to reside there. They both did everything possible to make my tour pleasant.[Name removed] was able to do a few things that went above and beyond. Once I get a bit of a financial cushion, I see myself as a resident there. There was no pressure at any time.[Name Removed] are a credit to AL. My brother gives the highest opinions.
My mother LOVED her time at Augustine Landing. The activities were her favorite…from Bingo to Cornhole to live music! Her apartment was perfect for her and even had a balcony view of the American Flag…as a veteran she appreciated the community appreciation for her service! Would highly recommend this home for anyone who appreciates independent living with a community feel and support!
When you walked in, you were acknowledged right away. They were very helpful and addressed all your concerns! They made you feel very comfortable. While on tour, they showed you all their amenities .
I am now updating my review to a five-star, as I had a very informative and lovely conversation with Mr Garver, who was able to provide me with more information regarding the community amenities and pricing. Thank you Mr Garver and I look forward to speaking with you again !
I am a new resident and it has been a most welcoming move in. Jason is not only the ED, but genuinely kind and caring. There was a party to welcome new residents and I need to send a shout out our chef Dominique , Ann the lifestyle coordinator and holly the sales agent. The food was stellar, fried green beans oh my oh my ! The gifts were thoughtful and the warm welcoming the staff gave us made the party a big hit THANKS I am glad I am making this my home
We are very happy with them. Friendly, very welcoming, staff is great, very accommodating, they love the food We picked a good apartment, some are smaller but we were fortunate to have a larger nice room open up.
Augustine Landing is a welcoming and warm place where is easy to find new friends. The management is very supportive, employees are very welcoming and friendly, the maintenance crew is always ready to help; after 2 years I can tell that to live here has been a very positive experience.
Augustine landing very nice staff and residents very welcoming food and server top rated. Overall glad I moved here.
The staff was very helpful and treated me like I was family keep up the good work
It was clean and the residents seem happy. They have great programs for the residents and a calendar of events that will keep them engaged. The staff are professional caring.
We feel it is very nice and [name removed] was very knowledgeable and friendly. We felt very comfortable with her and some of the people we met. We will keep in on our list but feel like we are not ready for that type of living yet. The meals would be too much for us at this time. We do like eating when we want and like to go out to eat too. The apartments were very nice too and roomy. Thank you to everyone who made the tour enjoyable.
The whole staff are amazing. Holly was amazing and so caring and patient with my mom. The servers the front office people and even the people at front desk are kind and compassionate. The activities over the holidays were a phenomenal time per my parents.
I would rate Augustine Landing of five. [name removed] was the gal that I spoke to at A Place For Mom and she sent me to several places but as soon as I saw Augustine Landing, I knew this was going to be my new home. The people here are very pleasant, friendly, helpful the places [name removed] renovated on the inside and they're renovating the outside right now. Everything is nice and clean and I'm in an independent living situation where they come in and clean my apartment once a week and I get all my meals in the dining room and it's just been fabulous. I'm very happy here and I'm very comfortable here. This was the right move for me to make and Erica was very helpful and instrumental in making that happen.
My father recently passed away and resided at Augustine Landing for 2 years. The staff was very accomodating and helpful especially the last few months while my dad was in and out of the hospital and rehab facilities. I would highly recommend Augustine Landing for anyone needing and independent living facility.
The facility and staff are great. Apartment sizes and amenities offered to residents are good as well. I would recommend Augustine Landing.
I visited this facility We are moving into Augustine Landing. The tour was great. It was exactly what we were looking for. The biggest thing there was when we walked in, we were treated like human beings. They were very pleasant and very informative. We toured two apartments, and we set our mind on one. Then they took us down and gave us lunch. There was nothing adverse. Everything was great. I just couldn't believe that there was such kindness left in America. They were so kind and outgoing, and they stayed in touch with us. If we had a question, we were told to call. We've made several calls with questions, and we got the appropriate answers that we needed. They're very knowledgeable people. Holly is the greatest. We had lunch, and I had salmon. I don't know how to praise them. It's a good five-star restaurant. The server came out, introduced herself, got our drink order, went back, got our drinks, and brought them out to us. There were several different selections on the menu, and she took our food order. She went back to the kitchen and put it in. She came out and served a couple of other tables. She went back in, got our food, and brought it out. She checked on us once after she delivered our food. The food was excellent. The service people were excellent. The place was very good. There's a security desk at the front door. It's a three-level building. Everything was tidy. It was a very welcoming environment. Augustine Landing was welcoming. The people were warm-hearted. Everybody seemed happy. I don't think I could have chosen a better place. My wife and I both thought that it was warm, inviting, comfortable, and enjoyable. The services are exquisite. The whole thing was great. I had no desire to go to anybody else. I knew where I wanted to be.
The staff is cheerful and helpful. There's a very welcoming atmosphere overall. The grounds and building are kept up and any complaints that I've been aware of are resolved in a timely fashion. I'm quite satisfied with my choice of living here.
I wanted to give a shout out to miss liz of the housekeeping team.Shealways has a smile This woman not only cleans up my apartment she also made friends with my dogs. ! Ever times she's near they go crazy from The bottom of my heart Liz,thank you!!
I recently ordered a full omelette from Tammy for breakfast this morning. It was delicious. It not only had cheese in it, but it also has peppers,mushrooms and sausage. Was yummy. ThankyouTammy
Kudos to chef Tammy and server Mindy for a wonderful breakfast this morning. The loaded omelette was exquisite as recommended by Mindy and prepared by Tammy. this was flavorful and made to order. Mindy service was perfect, anticipating our needs and providing great recommendations.
I am/was a resident of this facility I am a resident of Augustine Landing. The meals are outstanding. We have housekeepers who come in once a week. They have different activities throughout the week, and it's fun here. It's very pretty outside. It's a stucco building, and it's just really nice. Everybody has a balcony or a porch. We have a dining room where we go to, and get three meals a day. They have trivia and bingo, as well as community activities. The value of the money is excellent.
I visited this facility I visited Augustine Landing. I was impressed with the fact that there are people not just staying in their rooms. They were in the public spaces. There's the dining room, but there were other little areas where people were talking. We had a hamburger, and it was bigger and thicker than ordinary. They also have a deal where if you don't like the meal they serve, there's kind of a side menu that you could always substitute these things, so that's a good point.
I am very pleased with the facility. My backyard is like a well-groomed park, full of birds and squirrels. The food is enjoyable and most of the people are friendly (there's always some who knows it all). Thank you for helping me find this place.
Life at Augustine Landing is very interesting.
I have been living at Augustine Landing for 17 months. I am very comfortable in my apartment. Our maintenance crew are always there for anything you need or want done and without days of waiting. We have an amazing dinning crew and Chef who is always trying new things to keep everyone happy with great meals three times a day. Our activity Director is amazing and has many activities and parties to keep us busy daily. All the employees go way above and beyond to help keep this beautiful place working! Our great bus driver takes wonderful care of all of us whether going on grocery store runs, doctors appointments or just fun shopping and outings! All the residents are very helpful to each other. Don’t think I could find a better place to live than here at Augustine Landing!! I would definitely recommend Augustine Landing for a great way to live in safe and comfortable surroundings, meet new friends and have fun !!!!
Friendly residents and staff!
My name is Jackie and I am 90 years young. Due to unexpected circumstances,I became a resident of a senior residential living here at Augustine Landing. I never expected to live independently at my age. I am fortunate to have found the best place that affords me the things that makes me happy. I enjoy having my own apartment and being an active resident of my community, I have been appointed an ambassador to help new residents get acclimated to our community. I enjoy the many activities provide here which includes exercise classes, cooking,crafts,bingo,happy hour, excursions and much more. I enjoy the luxury of eating my meals in the dinning room and walking away to let someone also do the cleaning up. The staff here is great and we are in good hands which makes me very comfortable. I recommend this kind of living to other senior citizens specially this community.
I am a friend or relative of a current/past resident My friend moved into Augustine Landing two weeks ago. It was the only one that was in his budget, and he liked it. The people working there are excellent. They are very friendly and seem really caring. I was really satisfied with them. I think he is, too. Some of the meals are pretty delicious. I was impressed. They offer three meals a day: breakfast, lunch, and dinner.
Thank you, Augustine Landing! We moved our Aunt into Augustine Landing a little over a year ago and it was a life changer! Her quality of life has changed significantly since the move from another Independent Living space nearby. As a very social senior, we watched her grow from deteriated and depressed back to active and social Aunt we know and love. Special THANK YOU to the activities director, Ann G, who ensures all the residents have a voice, participate in a wide variety of activities, and enjoy their golden years with grace and respect.
I moved in recently and I love it. The Staff is impressive. If something is broken it fix quickly. Management know thier stuff. The meals served here are really good. 219
The place I chose for a family member. Large facility all indoors. Many amenities at a below average price. (for the area)
I think it's as good or better than one can expect for the cost. My friend is blessed to be there and she would recommend it to others.
Yes I would recommend it however there is no assisted or memory care available at Augustine Landing which could prove to be problematic for some. We were attracted to them because of the location and price.
I visited this facility Augustine Landing had a balcony in the room. When we first walked in there, they had an exercise class going on. It felt more like a nursing home kind of environment than an independent living place, but I liked the layout pretty well. The staff was nice. Our experience with them was fine. They called back a couple of times. They didn't have a pool.
I visited this facility I like Augustine Landing the most. I got to eat lunch there, and the food was good. It was a nice facility. What I liked the least is that their apartments were a little too expensive. However, the staff members were very friendly and cooperative. They showed me around. The building was clean, and the structure was very good.
The staff - admin, front desk, housekeeping, kitchen, servers and maintenance employees are a true team. My family member was coming from a very different experience in another state and he is truly appreciative of everyone at Augustine Landing. The facility is very clean and grounds are very well maintained. The admin team is very visible, every day. I have spoken to many residents and they are all very content.
“I just want to tell you how much Linda loved her apartment and the friends she made there enriched her life in so many ways. So many and I surely don't know them all but Marion, Inga, Georgia and Karen were the ones I got to know the best over the almost 3 years :). A lot more faces I recognize but I'm not great at remembering names. She loved her porch and all her plants. I really think she had the best apartment there. It was her "home" and she deeply regretted not being able to return.”
They have a high turnover in their staff. No real low sodium menu which is important for seniors. They had a great activities director but she either quit or was let go and they've struggled to get activities back. Mom does have good friends that she enjoys.
My mom has passed away, but we loved Augustine Landing. They have been great. They do a great job with events for the residents. I would absolutely recommend them to anyone looking.
Beautiful, clean community with a lot of great people! I highly recommend this community because they care about all of their residents here and the staff are friendly and helpful. They have a great culinary team that makes homemade meals for the residents that is delicious and balanced. This is a must see!
I like the location, choice of apartments and everything included in the rent. It does need some updating. There's only one elevator. The staff changes often. They tried to raise my mother's rent by 8% after living there just a few months, but worked with me to lower the amount of her raise. The services they provide are good. They really helped my mother make the transition. She's made friends there.
Good location, friendly staff and residents. They all have their challenges. They continue to go through turn over which is concerning. Areas for improvement: Better menu better options, less red meat, more veggies and fruits. Have activities daily and keep everyone involved and entertained. Keeping an activities director in place that will do this. They also could use better house keepers for residents.
I would recommend Augustine Landing but suggest that they offer more outings for the residents. Everyone I have spoken with has been very positive and helpful.
What a beautiful community!
Augustine Landing is a beautiful community! Staff members are very personable. So glad to be a part of this community!
My family highly recommends Augustine Landing. It has fabulous amenities, an amazing location close to shopping, St. John's River, and the Beaches. The entire staff is friendly, positive, and truly love their residents and families! It's like a cruise ship on land with everything included and where you can enjoy an active and vibrant lifestyle every day! I appreciate the care and hospitality you give to the residents and the security knowing my loved one is safe, loved, and is living her best life!
Such a beautiful community located exactly where I have always wanted to live. One of the best Chef's in the area. Executive Director Cyndi understands the needs of the community and people who live here. Excited for the future!
An excellent community. I would not chose anywhere else for my parents.
It was nice that there was always someone at the front desk entry . Most were pleasant. A few seemed bothered to at their job, overall it was a decent place though! It is a great price and location.
My loved one got kicked out. I don't blame the facility however but our experience was a little tainted. I would recommend it to well behaving adults.
Items: 1, 2, 3 are a 4 collectively. Item 4 is not relevant due to the nature of our population "independent living" however, the staff is very aware of all resident's weaknesses or challenges and try to stay cognizant of their needs. Rate this as a 5. Item 5 is somewhat different there are quite a few times that food items shown on the menu are not available or are in short supply and run out during a meal. Item 6 has been great -- a 5 we have had an Elvis impersonator 2 weeks ago and the Jacksonville Symphony's string quartet appeared last week. We have weekly Happy Hour each Thursday with a disc jockey for a 1-11/2 hour show other activities are introduced ad hoc such as balance training etc. this is a 5 for item 6. I Item 7 Value I feel the all inclusive price is great because we have no surprises. this is a 5!
Facility is very clean. Professional yet it has a "homey" feel to it. The residents are very happy and comfortable there, you can tell by their demeanor and facial expressions. I would recommend this place to anyone.
I chose Augustine Landing mainly because of price and size of facility. I didn't want to be in a large place. After a period of adjustment, I find myself very happy and content to be here. I am happy with my studio apartment. It is comfortable and cozy. The residents are interesting and friendly. I feel very much at home and happy. I like that it is an independent facility and I can come and go whenever I choose. Outside food is easily delivered and all other deliveries as well.
Today is December 19th we had the most wonderful creative Christmas party I've ever seen in the last 3 years Lorena has again demonstrated her extremely talented ways of decorating in creating an atmosphere of fun love and appreciation of the holidays we had such a wonderful time the karaoke was outrageous again I sang three times and nobody left laugh out loud we had three wonderful singers Denise saying and David Darlene and they allowed me to have a trio with Darlene and David and again I just want to thank Lorena that was absolutely wonderful and afterwards sir General Manager Karen and Marines dressed up as else is gorgeous as they are again I just really want to thank Lorena the most creative spunky fresh breath of the and again just want to thank
this is a very good place to stay. The staff and residents her are very friendly and will go out of their way to help you out. The actives here are very nice. There is porker, Bingo and the game left, right, center. and many other things to do. On Thursday they always have happy hour
This is a good place to live. The staff and residents are very nice and friendly and welcoming and they will always help you